Technological Overview

Overview

Managed Services

Managed services are all about offloading your specific IT operations to a service provider, so that you can concentrate on your main business because you know that somebody out there is taking care of your security, availability of business critical systems, patch management, servers, etc.

Smart Tech is providing one of the best and professional Managed IT services according to the needs of the client. The biggest advantage of managed services is, you are not giving complete control of your IT assets, but part of it. We have designed our managed services in a way which helps the client to achieve maximum business value because we effectively manage their IT resources. Be sure we will manage, monitor and support your technology infrastructure in a highly professional manner, which means operational gaps will be addressed accordingly. We help the client to minimize their business risk, manage uncertainty; naturally it will reduce the complexity of their business.

Our Approach


Our team is one of the best in the business because of its technical expertise and advanced technology training. We listen to our clients’ needs and requirements, followed by the brain storming session, so that we can provide the right solutions. We have a group of close knit experts, and they are not only driven by the common vision and thought, but also, encourage one another to perform with a sense of commitment. Our holistic approach will definitely improve your business efficiency and effectiveness Smart Tech makes it a point to meet objectives and performance targets because we believe in long-term relationship. Our core values are, communication, teamwork, complete understanding of the needs and requirements of the client, expertise followed by partnership. We are here to build enduring relationship with the client by providing them superior service, trust and integrity. We have an IT infrastructure library, which goes a long way in improving the efficiency; reduces risks and improve the effectiveness of IT services in the organization. Nobody can deny the fact that every client has specific needs, this is the reason why we provide tailor made solution to our client. We are a name to reckon with because of the following:




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SMART Plus

If you want to analyze, plan and make your work more productive then smart plus is the right solution for you. Smart plus is the right tool in your hand, if you want to keep yourself ahead of your competitors.

It will give you the power to access all of your software patches, hardware replacement as well as web documentation. We are providing customized support to our clients. Just call Smart Tech smart plus service desk and get what you want. We have created support desk by using ITIL framework, which means problem identification and issues resolution is just round the corner. We are committed to take your business to another level.




Support Contract Management

Smart Tech is a leading global provider of technology infrastructure solutions for Fortune 1000 companies, aiding in bridging the gap between technology infrastructure and business strategy. We serve the complete technology lifecycle, including assessment, design, integration, and support services. We offer our customers unparalleled expertise, exceptional service, and technology from best-of-breed partners. Our strong network of provider partners includes Oracle/Sun Microsystems, EMC, Cisco, IBM, Symantec, Hitachi Data Systems, VMware and others.